The jacket I bought from Hein Gericke is showing signs of untimely wear and tear. I bought it in July and some of the stitching has come loose. In odd places too. Rather than disintegrate around my expanding waist or chest, it's gone at the end of both arms and at the collar. Some of the detail stitching has frayed as well.
So, I went in to see the local branch armed with a steely resolve and a till receipt.
And they said "We're very sorry to hear that. We will, of course, replace it."
Looks like their after-sales service is still top-notch, then. Hopefully, the replacement jacket won't suffer the same fault though my wife has the same jacket (in a smaller size, naturally) and that's showing no similar problems.